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Call for Papers
3rd Rostock Conference on Service Research
September 13th and 14th, 2012
Research in individual services and service industries have gained significant value in national as well as international contexts. However, a great deal of research remains unfinished, as concepts and theories developed for the analysis of (manufacturing) industrials activities do not apply to the service sector, which is characterized by immaterial commodities. Not least, this is indicated by the continuing discussion on the Service Dominant Logic.
To address this need, the Faculty of Economic and Social Sciences at the University of Rostock has dedicated a great proportion of its research towards ‘Service Management and Service Markets’. In order to further the scientific exchange on these topics, the Department of Business Administration at the University of Rostock hosts a conference in Rostock, covering recent developments in service research.
We would like to invite all interested parties to participate in the third Rostock Conference on Service Research, presenting their research results. Formats will
include oral (30 min. plus 15 min. discussion) and poster presentations. Contributions from all areas of business administration and all disciplines researching in the
field of services are welcome. Studies may either address functional aspects of service management, such as work design or management control rsp. management
reporting in service industries; or take an institutional perspective on services, focusing on specifics of particular services and service providers.
Submission Procedure:
Please submit your contribution as Extended Abstract (500 words max.), either in English or German before
March 1th, 2012
to this email-address:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. The extended abstract should cover research questions and methods as well as essential results. You will be notified whether your submission is accepted or rejected before April 20th, 2012. In the case of acceptance we need a full paper until August 17th. The paper will not be published but is necessary for the preparation of the referent discussant. Further information on the conference as well as a format template for the extended abstract is provided on the internet under http://www.dl-tagung.de.
Organizing Committee
Prof. Dr. Michael Kleinaltenkamp (Freie Universität Berlin), Prof. Dr. Martin Benkenstein, Prof. Dr. Susanne Homölle, Prof. Dr. Peter Lorson, Prof. Dr. Friedemann Nerdinger, University of Rostock, Department of Business Administration, Ulmenstraße 69, 18057 Rostock, Germany
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